LA Fitness has over 700 locations across the US and Canada. They charge $30–$35/month for a basic membership — and they make cancellation harder than it needs to be.
Like Planet Fitness, LA Fitness does not allow online or phone cancellations. You're limited to in-person or certified mail. But unlike Planet Fitness, LA Fitness has some specific legal exposures you can use to your advantage.
This guide covers every cancellation method, the traps to avoid, state law exceptions, and what to do if they won't stop charging you.
LA Fitness Cancellation Methods: What Works
What doesn't work:
- Cancelling online (LA Fitness has no online cancellation)
- Cancelling by phone (they won't process it)
- Cancelling via email (no legal standing)
What works:
1. In person at any LA Fitness location (you do NOT need to go to your home club)
2. Certified mail to LA Fitness's corporate address
Method 1: Cancel LA Fitness In Person
Unlike Planet Fitness, LA Fitness allows you to cancel at any location, not just your home club. This is convenient.
What to bring:
- Government-issued photo ID
- Your LA Fitness member key tag
- Your membership number (on your key tag or in your sign-up email)
Step-by-step:
1. Go to any LA Fitness during staffed hours (avoid peak times — long lines mean longer waits)
2. Go to the front desk and say you want to cancel your membership
3. You may be routed to a membership associate or manager — this is normal
4. Complete the cancellation form they provide
5. Request a copy of the signed cancellation form — this is your proof
6. Ask for your final billing date in writing
What to watch out for:
- Staff may attempt to offer a "membership freeze" or "pause" instead of cancellation — if you want to fully cancel, be firm
- Some locations ask you to complete an "exit interview" — you can decline, it's optional
- Confirm whether your cancellation is effective today or at the end of your current billing cycle
Method 2: Cancel LA Fitness by Certified Mail
This is the recommended method if you want a clear paper trail or can't easily visit a location.
Send your letter to:
> LA Fitness International
> 2600 Michelson Drive, Suite 300
> Irvine, CA 92612
Send via USPS Certified Mail with Return Receipt Requested.
Your cancellation letter must include:
- Full name on the account
- Membership/key tag number
- Billing address on the account
- Home club location and city
- Clear statement requesting cancellation effective immediately
- Reason for cancellation (if claiming medical or relocation exception)
- Request for written confirmation and final billing date
Generate an LA Fitness cancellation letter formatted for certified mail →
The 5-Day Cooling-Off Period
In most states, LA Fitness (like all health clubs) must honor a 5-day right of rescission — meaning if you signed up within the last 5 business days, you can cancel with a full refund, no questions asked.
This right exists under health club laws in:
- California, New York, Florida, Texas, Illinois, New Jersey, and most other states
- Federal FTC regulations for door-to-door sales (if you signed up at a kiosk or offsite)
If you're within 5 days of signing up: Send a written cancellation notice immediately. Don't wait. You're entitled to a complete refund of any initiation fees paid.
LA Fitness Early Termination Fee
LA Fitness annual memberships typically carry an early termination fee if you cancel before the 12-month term ends. This fee varies by location but is typically in the range of a few remaining months' dues or a flat fee.
When the early termination fee is waived:
Medical Exception
If a doctor certifies in writing that you cannot participate in fitness activities due to a medical condition, LA Fitness is typically required to cancel your contract without penalty. You'll need:
- A letter on official medical letterhead
- Physician's signature and license number
- Description of the condition preventing gym use (doesn't need to be highly detailed — just clear)
Relocation Exception
If you move more than 25 miles from any LA Fitness location, you qualify for penalty-free cancellation. You'll need:
- Proof of new address (utility bill, new lease agreement, or government correspondence)
- The new address must be verifiable as more than 25 miles from the nearest club
State Law Override
Several states have health club laws that limit or eliminate early termination fees:
- California: Contracts over 1 year may not be enforceable; termination fees capped by law
- New York: Health club contracts have specific required disclosures; failure to provide them may void the contract
- Florida: 3-day right of rescission; military member protections
- Texas: Health Spa Act provides significant consumer protections; mandatory cooling-off period
Check your state's gym cancellation laws →
LA Fitness 30-Day Notice Requirement
LA Fitness requires 30 days notice before your membership ends. This is standard:
- Submit cancellation on June 1 → effective June 30 → last charge is for June
- Submit cancellation on June 15 → effective July 14 → last charge may cover through July 14
- Any charges after your notice period end date are unauthorized
Plan around your billing date. If your billing date is the 10th and you cancel on the 11th, you've just paid for a full month you can't get back. Submit your cancellation notice before your billing date if possible.
LA Fitness Cancellation Letter Template
Here's a basic template. For a fully formatted, legally-optimized letter, use LetterCraft:
```
[Your Full Name]
[Your Address]
[City, State, ZIP]
[Phone Number]
[Email Address]
[Date]
LA Fitness International
Membership Cancellation Department
2600 Michelson Drive, Suite 300
Irvine, CA 92612
RE: Membership Cancellation — Member #[Your Membership Number]
Dear LA Fitness Membership Team,
I am writing to formally request the cancellation of my LA Fitness membership, effective immediately upon the required notice period.
Membership Details:
- Name on Account: [Your Full Name]
- Key Tag / Member Number: [Your Number]
- Home Club: [Club Name and City]
- Billing Address: [Your Address]
Please confirm this cancellation in writing, including the final billing date and total amount of any remaining charges. I expect no charges to be processed after my cancellation is effective.
Sincerely,
[Your Signature]
[Your Printed Name]
```
Generate a complete, legally formatted LA Fitness cancellation letter →
What To Do If LA Fitness Keeps Charging You
1. Document your proof: Signed cancellation form from in-person visit, or USPS certified mail tracking showing "Delivered"
2. Calculate unauthorized charges: Any charge after your 30-day notice period ends is unauthorized
3. Call LA Fitness customer service: 949-255-7200. Reference your cancellation date and provide proof
4. Send a formal demand letter for all unauthorized charges
Generate a demand letter for unauthorized LA Fitness charges →
5. File a chargeback with your credit card company (provide demand letter + proof of cancellation)
6. File complaints with your state Attorney General and the CFPB
LA Fitness Cancellation: Frequently Asked Questions
Can I cancel LA Fitness at any location?
Yes. Unlike some gym chains, LA Fitness allows you to cancel at any location, not just where you originally signed up.
What is LA Fitness's cancellation phone number?
LA Fitness customer service is at 949-255-7200, but phone cancellations are not accepted for membership termination. Use it to confirm your account details or ask questions.
Does LA Fitness have a membership freeze option?
Yes. LA Fitness offers membership "pauses" for medical reasons. Contact your home club for details. This typically involves a reduced monthly fee during the pause.
Can I cancel an LA Fitness annual membership early?
Yes, but you may owe an early termination fee unless you qualify for a medical or relocation exception.
How do I cancel LA Fitness if my club closed?
If your home club permanently closed, contact LA Fitness corporate (949-255-7200) or send a certified mail cancellation to their corporate address. A club closure typically waives any early termination fees.
Does LA Fitness report unpaid fees to collections?
Yes. Unresolved balances can be sent to a collections agency, which will impact your credit score. Always settle final billing before walking away.
What if I signed up with a promotional rate?
Promotional rates are typically tied to specific contract terms. Cancelling early may result in the "discounted" initiation fee being added back. Review your original contract carefully.
The LetterCraft Shortcut
LA Fitness's certified mail process works — when the letter is formatted correctly. A letter missing your member number, the correct corporate address, or a clear request for written confirmation gives them room to delay or deny.
Generate your LA Fitness cancellation letter in 30 seconds →
Related Resources
Need a professional complaint letter generator to resolve landlord disputes, request refunds, or claim compensation? LetterCraft generates AI-powered formal letters, demand letters, and resignation letters in under 30 seconds. Draft formal communications to any person or organization, addressing the recipient by name and official title (such as a company representative, customer support manager, corporate president, or other roles). Preview your customized AI letter for free, then download as an editable Word document or print-ready PDF from $2.99. No lawyer needed.
